FAQs
Frequently asked questions answered.
Here are some answers to our most frequently asked questions..
Are the lights waterproof? What’s the IP rating?
The IP rating varies by product and is shown on each product page. As a rule of thumb, IP65 withstands rain and light water jets, while IP44 protects against splashes. None of our lights are designed for immersion.
How do I install them? Do they require wiring?
It depends on the product. Some models are wire-free (rechargeable/solar), while others connect to mains power (110–240V). We include a manual and, when applicable, screws/anchors or double-sided tape. For fixed electrical installations, we recommend a qualified professional.
What color temperature and brightness do they have?
We list color temperature (K) and lumen output (lm) on the product page. Typical options: 2700–3000K (warm), 4000K (neutral), 6000–6500K (cool). Some items feature dimming or 3 brightness modes.
Is the LED integrated? Do I need to replace bulbs?
Most lights use integrated LEDs with a typical lifespan of 30,000–50,000 hours. There’s no routine bulb replacement; any service, if ever needed, is technical and infrequent.
What’s the warranty and how do returns/exchanges work?
You’re covered by a 90-day warranty against manufacturing defects and a 7-day cooling-off period from delivery. To start a request, email info@actualizestore.com with your order number. Exchanges and refunds follow our current store policies.
